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The “Eagle Pet Food: The Eye of Heaven—Certifying Extraordinary Eagle” themed factory tour event has concluded successfully.

On October 21-22, Aier Pet Food successfully held the “Eye of Heaven: Authenticating Extraordinary Aier” factory tour event. This marked the 9th factory tour invitation event hosted by Aier Pet Food in its 25-year history, and the guests invited this time were the Nantong Pet Creation team.

Dec 31,2025

From October 21 to 22, Aier Pet Food successfully held the “Eye of Heaven: Witnessing the Extraordinary Aier” factory tour event. This marked the ninth factory tour invitation event organized by Aier Pet Food in its 25th year, and this time the invited guests were the Nantong Pet Creation team. By inviting distributors, pet stores, and customers to visit the production base firsthand, Aier Pet Food provided an immersive, transparent look at the entire process—from raw material selection to finished product shipment—thereby conveying its “safe and healthy” philosophy and deepening the bond of trust between the brand and its consumers through real-world experiences.

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As a brand that has been deeply rooted in the pet food industry for 23 years, Aier Pet Food has always remained true to its original aspiration of “creating a放心 (worry-free) food exclusively for pets,” and adheres to the production principles of “traceable ingredients, controllable production, and verifiable quality.” Just as the theme of this factory tour—“The All-Seeing Eye: Witnessing the Extraordinary Aier”—suggests, Aier Pet Food hopes that customers participating in this tour will explore the Aier Pet Food production facility from multiple perspectives: the professional viewpoint of store selectors and the perspective of pet owners themselves. Through the factory’s robust capabilities, they’ll jointly attest to the exceptional quality of Aier products.

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During this factory tour, the head of Aier Pet Food led customers to take an in-depth look at “the journey of a single pet food pellet,” allowing them to experience the pet food production process and gain a thorough understanding of how Aier Pet Food has become a trusted choice for consumers.

Raw Material Warehouse: Globally Sourced Raw Materials with Reliable Traceability

The raw materials used by Aier Pet Food come from around the globe. Through their network of raw material suppliers, it’s evident that many of these ingredients originate from world-renowned, high-quality production regions—for example, fish oil from Peru and yellowfin tuna from Kiribati. Aier Pet Food has not only established long-term, stable partnerships with well-known domestic and international raw material suppliers but has also built a comprehensive supplier database, complete with all necessary documentation, including supplier qualification certificates, product certifications, and testing reports. Moreover, before any raw material enters the factory, it must meet both national and company-specific standards. The materials undergo a total of 117 rigorous tests—including inspection and quarantine certificates, equipment inspections for material transportation, freshness indicators (such as volatile basic nitrogen and histamine levels), and a wide range of nutritional parameters—ensuring that every batch of raw materials is truly safe and traceable.

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Production facility: Cutting-edge equipment—empowering quality upgrades through technology.

Step into the Aier Pet Food production facility and witness the efficient operation of its automated production line through transparent observation windows—from raw material grinding and precise ingredient blending to high-temperature pelleting, low-temperature drying, and finally, cooling and packaging of the finished product—every step adheres strictly to the industry’s highest standards. Behind Aier Pet Food lies a 4.0 smart factory equipped with cutting-edge pet food production machinery sourced from around the globe: the U.S.-made WENGER 5T/10T extrusion unit, the German KARLSCHNELL ultrafine grinder, the Dutch Geelen dryer & cooling tower, the Dutch DINNISSEN vacuum coating machine, the Dutch SYMACH packaging machine, and palletizing equipment. The factory has achieved fully automated production, leveraging technology to elevate product quality.

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Quality Inspection Center: Quality Assured at Every Stage, Safety Fully Verifiable

As pet food processing enters a fiercely competitive phase, visitors arrived at Aier’s quality inspection center. Every half hour, staff conduct real-time spot checks on semi-finished products, examining indicators including bulk density, hardness, dimensions, color, moisture content, water activity, and physicochemical properties (crude protein, crude fat, and crude fiber). All finished products must pass more than 30 tests—each meeting the stringent standards required for export certification—and are then submitted to an authoritative third-party testing agency. With data as its proof, Aier Pet Food demonstrates the brand’s relentless pursuit of “safety.”

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Trial Feeding Base: Dual Verification of Quality and Palatability

Through our earlier visit, we gained a deep understanding of how Aier Pet Food leverages technology to empower its products and uses data-driven approaches to verify quality. Now, arriving at Aier’s trial feeding base provides an opportunity to put these experimental results into practical testing. Located more than 5 kilometers from the factory, Aier Pet Food has established a trial feeding base covering 13,000 square meters, where 500 dogs and cats are raised under conditions that closely mimic typical urban pet-keeping environments. Before any product leaves the factory, it undergoes a 28-day humane trial feeding period, during which canine and feline taste testers evaluate the palatability of the products. The entire base is supported by a logistics team of 20 people, along with a dedicated team of nutritionists and veterinarians who provide round-the-clock care for the pets, ensuring that they receive a balanced diet and optimal growth and development every day. Thanks to its fully equipped facilities and extensive management experience, Aier Pet Food has been able to generate outstanding feedback on its product testing data.

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Through a visit to the Aier Pet Food factory, starting from the raw materials and witnessing the entire process of pet food production, each visitor transforms from a product user into a product supervisor. Aier Pet Food undergoes rigorous, multi-stage testing before ultimately becoming the choice of millions of pet-owning households. This remarkable achievement is inseparable from the unwavering commitment to quality that every Aier employee has maintained day in and day out for ten years—and also from the steadfast choice and trust that each and every customer has placed in Aier.

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For the past 23 years, Aier Pet Food has consistently focused on an offline presence, empowering its offline distributors with high-quality products and rewarding its customers with cost-effective offerings. The factory tour events provide Aier Pet Food with an opportunity for face-to-face interactions with distributors, stores, and pet owners. Moving forward, Aier will continue to invite more customers to visit our factories. Grounded in quality and attentive to consumers’ voices, we strive to become the trusted, reassuring pet food that best suits Chinese pet owners and urban pet-feeding lifestyles.

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